LEISURE AND TOURISM
The leisure and tourism industry, vital to our UK economy, is worth close to £100 billion a year, sustaining over 2 million jobs. So, how do you spend your spare time and money?
Maybe you love to participate in sport, fitness, fishing, go-carting or painting, or maybe you prefer something else. Whatever you love doing, can you imagine enhancing your motivation and performance with a Mind Coach?
Do you work in this industry of damn difficult customers who are rude, arrogant and often irate? Can you imagine having exquisite communication skills that effortlessly manoeuvre their (negative) perspective towards a purposeful and positive outcome? Conflict Management is about win-win. Are you winning?
Whether you own, manage or work in sport, fitness, accommodation, hospitality, retail, art, heritage, outdoor recreation or destination management, we can tailor a business systems, marketing or customer service package to your individual needs. You might also look up the benefits of our unique diagnostics and solutions tool: the Company Health Check.
To read a profile on our lead consultant click here.
TESTIMONIAL
"During the time I worked with Kay as a college lecturer, I found her to be resourceful and extremely effective in the learning environment. Kay demonstrated excellent rapport with students and her sound knowledge of the leisure and tourism industry undoubtedly contributed to their retention and achievement. Since this time, Kay has flourished into an impressive businesswoman whose entrepreneurial character clearly continues to seek and embrace new challenges."
B. Robinson